Privacy Policy

When you contact Yieldstem through the enquiry form, we receive your name, business email address, company, job title, country, processing industry, number of facilities if you provide it, area of interest and message.

Our hosting provider processes technical records such as IP addresses and request logs to deliver the site and keep it secure. The enquiry service keeps the requesting IP address in temporary memory to limit repeated submissions. This site does not set cookies or load third-party tracking scripts.

We use information to respond to enquiries, send you a confirmation email, continue any conversation that follows, assess fit, protect the site against spam and abuse, and meet legal obligations. We do not use enquiry details to train machine learning models.

Where the UK or EU GDPR applies, we rely on our legitimate interest in responding to business enquiries and securing our site, on steps you ask us to take before entering a contract, and on legal obligation where one applies.

We share information with providers that support hosting and the delivery of enquiries. They receive only the information needed to perform those services. We may also disclose information where the law requires it. We do not sell personal information.

We retain information for as long as reasonably needed to deal with your enquiry, keep a record of the conversation, resolve disputes and meet legal obligations. We use reasonable administrative and technical measures to protect the information we hold, including encrypted connections to this site.

Our service providers may process information in locations outside your country, subject to the safeguards available through those providers and applicable law.

You may ask to access, correct or delete personal information we hold about you, or object to how it is used, subject to applicable legal requirements. You may also ask questions about how your information is handled, or raise a concern with your local data protection authority.

We may update this policy. Any change will be published on this page.

Privacy questions can be sent to support@yieldstem.com.